Ops chain ops ngaphakathi kwenkampani yakho kufuneka ihlaziywe rhoqo
Inkqubo yokwenza ibhonkmarking inokunika inkampani ingqikelelo yeenzuzo eziphunyezwe ngokuphunyezwa kwanoma yiyiphi na intuthuko.
Imbali yeBenmarkmarking
I-Benchmarking yinkqubo apho ukuhlolwa kwesenzo okanye ukusebenza kulandelwa ngandlela-thile, nokuba ingaba lilinganisa ixesha, ixabiso, okanye ubuninzi. Ngokomzekelo, ukuhlolwa kwezinto ezihambayo ukusuka kwindawo enye yokugcina ukuya kwelinye kunokulinganiswa ngethuba lentshukumo enye okanye ngobungakanani ukuba ukusebenza kusele ixesha elimiselweyo. Iprojekti yokulinganisa iya kubuthela uvavanyo kunye nokuphuhlisa isicwangciso senzo ukwenzela ukuphucula inkqubo eyahlolwa. Ukugqithiswa kwebhenkmarking bekukhokelwa yi-Xerox Corporation kwiminyaka yee-1980 kwaye sele isetyenziswa kwiinkampani kwihlabathi lonke.
Iintlobo zeBenmarkmarking
Iintlobo ezintathu zokubeka uphawu lokubonakalisa zingabonakaliswa: zangaphakathi, ezijoliswe kwiinkqubo zenkampani enye; zangaphandle, ezihlola iinkqubo ngaphandle kweshishini elichanekileyo lenkampani; kwaye ukhuphiswano , oluhlola iinkqubo kumafemu kumashishini afanayo.
Ukutshekisha kwangaphakathi
Inkqubo yokubheka ibhendi yangaphakathi ivumela inkampani eneenani lezibonelelo eziqhuba iinkqubo ezifanayo zenkxaso yokucwangcisa nokuchasanisa iindlela ezenziwa ngayo kuloo ndawo. Ngokomzekelo, ukuba inkampani isebenza kumaziko amahlanu okuhambisa eMelika naseKhanada, inkqubo yokubeka uphawu lokuhlola ingakuhlola ubuninzi bezenzo ezenzeka kuwo onke amaziko okuhambisa kunye nokuthelekisa indlela eyenziwa ngayo kwaye zingaphi ukuphuculwa ngokuthelekisa iziphumo yokubonisa.
Ukuba inkampani ibonakalisa iinkqubo malunga nokuchaneka kwempahla, ukuchaneka kokuthumela kunye nokugcinwa kwamanani, iziphumo zokuvavanywa kwezibonelelo zingancedisa inkampani ukuba iphuculwe kulezo ziko kuzo zonke izibonelelo.
UkuBhenkmarking yangaphandle
Kwiinkampani ezenzile ukulinganisa kwangaphakathi kwaye zifuna ukuphanda iindlela ezintsha zokuphucula ukusebenza kweenkqubo zabo zangaphakathi, ukulinganiswa kwangaphandle kunokuvelisa ukuphucuka okukhulu. Iinkampani ezininzi zikholelwa ukuba iinkqubo zazo zisebenza ngendlela efanelekileyo, kodwa ngokuqhelekileyo, ukusebenza kakuhle kuncinci ngolwazi ngaphakathi kwenkampani. Inkqubo yokubhenkisana yangaphandle ithatha inkampani ngaphandle kweshishini layo kwaye ibonelela kwiindlela ezahlukeneyo kunye neenkqubo. Ngokomzekelo, umvelisi kunye nomthengisi wamacandelo ombane baye baphakamisa iimpahla zabo zokugcina iimpahla iminyaka emininzi kwaye baye banciphisa iingcamango ekuphuculeni ubuchule. Baya kwiinkampani ezithengisa kakhulu ukutyelela indawo yabo yokugcina impahla kunye neendlela zokuba zenzele khona ukuthelekisa nakwiinkqubo zabo zokugcina impahla. Ukubonakaliswa kwangaphandle kwavumela umenzi wamacandelo ombane ukuba ahlole iinkqubo ezibonwe kwindawo yokugcina impahla kunye nokuphuhlisa isicwangciso sokuphucula amaziko abo ngokusekelwe kwiziphumo.
Bhalchmarking Competitive
Kwiinkampani ezingenziyo kunye nabakhuphisana nabo, zingafuna ukuchonga izizathu zokuba iinjongo zabo zingenzi kakuhle. Iingcebiso kunye neefayili zophando ziyakwenza uphando lweziphumo zokuncintisana kwiinkampani eziza kubonakalisa amandla kunye nobuthathaka beenkqubo zabo ngokubhekiselele kulabo bathathisana nabo. Inkampani inokuvelisa izicwangciso zophuculo ezisekelwe kwiziphumo zendlela yokukhuphisana.
Izixhobo zeBenmarkmarking
Kukho inani leenxalenye kwisifundo sokutshekisha. Akuyiyo yonke iphrojekthi yeprojektti eya kubandakanya ezi ngxenye, kodwa ukuhlanganiswa kwezi zinto kunokusetyenziswa.
- Ukulinganiswa kwemali - Oku kubandakanya uhlalutyo lwemali lwemisebenzi ehlolwayo. Ngokomzekelo, inkampani inokuqhathanisa iindleko zokugcina icandelo kwiindawo zokugcina iimpahla.
- Ukulinganisa okusebenzayo - Oku kunokuthelekisa ukufaneleka kokwenza umsebenzi kwindawo enye kwinkampani, okanye kumqhubi.
- Umkhiqizo wokulinganisela - Le ndlela ifanisa umkhiqizo wenkampani enye ngokumelene nomnye, okanye ukuthelekisa phakathi kweendawo kwiinkampani enye.
- Isicwangciso-mbonakaliso seqhinga - Le ndlela ibona indlela ezinye iinkampani ezikhuphisana ngayo. Oku kungenziwa kwimboni enye okanye ngaphandle kweenkampani zoshishino.
- Ukulinganisela okusebenzayo - Oku kubonwa njengendlela yokubeka umgangatho wenkcubeko apho inkampani iya kubonakalisa inkqubo enye kwindawo okanye kwinani leendawo ukuchonga apho kungenziwa khona ubuchule.