Khawuthetha oko uza kwenza kwaye wenze oko.
Akunakuyeka ukumangalisa ukuba bambalwa abantu abashishini abenza ixesha lokulandela emva kokuba baqhagamshelane kunye nethuba okanye abathengi. Kwiinyanga ezimbalwa zokugqibela, ndiyakucinga ubuncinane ubunzima kwiimeko zam ebomini (ibhizinisi kunye neyakho) xa umntu engakhathazeki ukuthatha eli qhinga. Ezi zinto zazibandakanya umntu owenza umhlaba owenza izicwangciso zepropati yethu, abantu ababini abaye bathetha nam malunga nokudala inxalenye yecandelo lokuphromotha kweshishini lam, ukuthengiswa kwenkampani yenkampani, kunye nomthengisi wefashini wendoda owacelwa ukuba athumele ulwazi.
Kwimeko nganye yeziganeko ndandinomdla kakhulu kwimveliso okanye inkonzo enikezwa ngumthengisi.
Oku kwam ndibuza ... kutheni abantu bengabalandeli? Ndicinga ukuba kukho izizathu ezininzi.
Abafuni ukubonakala ngathi. Kungenokuba yinyani ukuba ukulandela ngokuphindaphindiweyo kuya kubakho nje. Nangona kunjalo, bambalwa abantu abasondeleyo ukuwela lo mgca. Enyanisweni, enye ihlandlo ezimbalwa, umthengisi wayenomdla ngenxa yethoni yakhe, kunokuba yinyani elandelwayo. Njengomnini-shishini, ndiyakholwa ukuba sinembopheleleko yethu ukuqhubeka silandela ngamathuba ethu de kube sazi ukuba bafuna ukwenza ishishini nathi. Nangona kunjalo, ndikholelwa ukuba sinokuwela umgca ngokuwenza ezininzi iifowuni ngexesha elifutshane. Ngoko yintoni ekhoyo ibhalansi? Kuxhomekeke kwishishini lakho. Ifowuni yeveki ingaphezu kokwaneleyo ukugcina unxibelelwano ekuboneleleni ukuba uqinisekise ukuba umnxeba ufutshane kwaye ufike kwinqanaba.
Musa ukutshabalalisa ixesha lakho lokulinda ngokuzihlaziya. Kwakhona, ukuba kunokwenzeka, nikeze ngexabiso elongezelelweyo ngexesha lokulandelwa kwekholi. Oku kunokunika ithuba lakho lokukhetha wena esikhundleni somncintiswano.
Ba libala. Kulula ukulibala ukuba sicinga kangakanani. Singaba neenjongo zonke zokubiza ithemba lethu kodwa sibanjwa kwi shishini lethu.
Iingxaki ezingalindelekanga zityalo, siyazifumana sichitha ixesha elide kwiintlanganiso ezibanjwe kwinqanaba, kwaye ngenxa yokuba asizange silungise ulandelelwano, alusebenzi. Le ngxaki eqhelekileyo kodwa enye ingagwenywa ngokuqwalasela ukulandelelana njengendlela yokuqeshwa okucwangcisiweyo.
Benza iingcamango zobuxoki. Ndakhe ndathumela isiluleko kwenkampani kwaye ndatsho ukuba ndiza kulandelelana ngosuku oluthile kunye nexesha. Ngelishwa, ndagula kakhulu ngaloo mini kwaye kwakuyimini intsuku ngaphambi kokuba ndibuyele. Emva koko ndiyilwa nokuba ngaba ndifanele ndibizele okanye ndingabizi. Ndandikhathazeke ukuba wayeza kubuza ukuba kutheni andizange ndibizwe njengezicwangcisiweyo. Ekugqibeleni, ukuxolisa okulula kwakwanele ukulungisa imeko kunye nokuhambisa inkqubo yokuthengisa.
Xa umntu engabuyi kubuyiselwa ngokukhawuleza ifowuni okanye umyalezo we-imeyli, sisoloko sithatha into embi kakhulu - nangona ukuba le ngcamango ayiqinisekanga. Ndiye ndafunda kumava ukuba ukungabikho kwempendulo kunokuthi kubangelwa ukuba umnye umntu uxakeke kakhulu ukuba angaphenduli okanye akanakho impendulo kuwe. Bacinga ukuba umthengi okanye umxhelo uya kudibana nabo. Ndicinga ukuba lo ngenye yezona zinto ziqhelekileyo zorhwebo osomashishini bawa maxhoba. Bacinga ukuba xa benza umsebenzi omhle umthengi uza kusityelela ngokuzenzekelayo - asiyidingi ukulandelelana.
Ngelishwa, asikwazi ukuthembela kulo ukuba sifuna ukufezekisa iinjongo zethu zokuthengisa. Ndiyakhumbula ndixoxa nabanikazi bebhishini abazimeleyo kumsebenzi wokunxibelelana. Bobabini belila ukuba iinkampani azizange zibuyise iifowuni zazo. Ndacacise ukuba umlawuli ophezulu ufumana ezininzi iinkcukacha zeefowuni rhoqo kwaye ngokuphindaphindiweyo amakhulu e-imeyile. Baxakekile kakhulu oku kuthetha ukuba bayalibala kwaye ixesha elithe xaxa, liza kubaluleka imveliso okanye inkonzo yakho.
Abazange bafundiswe. Abantu abaninzi abazange bafumane ukuqeqeshwa ngokuthengisa ngokusemthethweni kwaye abazange bafunde isizathu sokuba bafanele ukulandelelana nendlela yokwenza oku kwenzeke. Oku kulula ukulungisa. Qala ngokubuza okanye ukuxelela ithemba lakho lokuba uya kulandelelana ngosuku okanye ixesha elithile. Batshele indlela oza kulandela ngayo (umnxeba, i-imeyile, ubuso nobuso) kwaye urekhode lokhu kumcwangcisi wosuku okanye inkqubo yolawulo lwexesha.
Ndisebenzisa i-Outlook kwaye ngoku iquka isikhumbuzo ukuze ndingalibali ukulandelelana.
Ukulandelelana kufuneka kugqitywe emva kokuthengisa. Ukufowunelwa ngokukhawuleza emva kokuba umkhiqizo okanye inkonzo yakho ihanjiswe iqinisekisa isigqibo sabo sokuthenga kuwe. Ndenza umgudu wokuthumela ngamnye umthengi ikhadi elibhaliweyo lokubonga xa kuthengiswa ukuthengiswa kwakhona kwakhona xa iinkonzo ezicelileyo zihanjisiwe.
Nantsi ingezantsi. Unokwazi ukwahlula ngokubanzi ukhuphiswano lwakho ngokwenza umzamo wokulandelelana ngamathuba akho kunye nabathengi. Musa ukuyifumanisa ngokukodwa ukuba baya kukubiza. Qinisekisa kwaye uqhagamshelane nabo.
© 2005 Kelley Robertson, Wonke amalungelo agcinwe
UKelley Robertson, uMongameli weQela loQeqesho lweRobertson, usebenza namashishini ukuba ancedise ukwandisa ukuthengisa kwabo kunye nokukhuthaza abasebenzi babo. Nxibelelana naye ngo-905-633-7750 okanye uKelley@RobertsonTrainingGroup.com okanye ufunde ngakumbi kwi-KelleyRobertson.com.