Indlela Yokuphepha Iingxaki Xa Ujamelene Ne-eBay Dispute
Ingaba ungumthengi okanye umthengisi kwi-eBay, ukwazi ukukwazi ukunqoba kwiimeko eziphikisanayo kunokubaluleka kwimpilo yakho yemali kunye namava eBay.
Umthengi Iingcebiso zokufakela isikhalazo se-eBay
Musa ukwenza iphutha lokucinga ukuba njengomthengi we-eBay uza kuhlala ufumana imali yakho ngokumangalisa. Enyanisweni, i-eBay idla ngokubambisana nabathengisi, nakwezinye iimeko apho kungafanelekanga ukwenza njalo. Gcina ezi ngcebiso ngengqondo ukuqinisekisa ukuba iimpikiswano ozifakelayo zigqityiweyo zakho:
- Ukulahla ukuthetha nomthengisi de uze wazi ukuba unelisekile (kwaye awuyi kufaka isikhalazo). Okudabukisayo njengoko kubonakala ngathi, abathengisi baya kusebenzisa oku ngokuchasene nawe ekunxibelelaneni ne-eBay. Okubaluleke ngakumbi, ungaqhagamshelani nomdayisi ubabonge kwaye / okanye ubaxelele ukuba uyayithanda kangakanani imveliso yakho. Ukuba ukwenza oku, umthengisi uya kuphendula ngokukhawuleza nayiphi na ingxabano oyifayile kunye nekopi yomyalezo wakho owanelisayo kunye ne-eBay iza kuthatha isigqibo malunga nawe.
- Musa ukushiya impendulo enokubakho ukuba kukho nayiphi na ithuba oza kuphikisana nayo. Ukuba ushiye ingxelo efanelekileyo malunga nokuthengiselana, isikhundla sakho sinamandla kakhulu. Musa ukushiya impendulo engqiqweni uze ube nempahla yakho kwixesha elide ngokwaneleyo ukwazi ukuba awuyi kubuza ukubuyiselwa imali okanye utshintshiselwano, kungakhathaliseki ukuba yintoni.
- Yiba nengqiqo, icacile, kwaye iqine. Kuzo zonke unxibelelwano nomthengisi wakho kunye ne-eBay, hlala uhlale uphile, sebenzisa ngokucacileyo ulwimi olulula, ube nengqiqo, kwaye uqinile kwisicelo sakho sokubuyiselwa imali okanye utshintsho. Ungalokothi usebenzise zonke ii-caps, ulwimi lomnwa, okanye usongelo lokumangalela okanye ukubiza "ukumelelwa kwezomthetho." Ezi zinto azigxininisi abathengisi okanye abasebenzi be-eBay.
- Ukulandelela kwaye ubhekisele kumhla ngqo. Yazi umhla ofike ngayo into yakho kunye nemihla yonxibelelwano enayo ne-eBay kunye / okanye umthengisi wakho. Jonga kule mihla ekutshintshiseni kwakho.
- Qhagamshelana nomthengisi wakho ngokuqala ngesikhalazo sakho. Impendulo ye-eBay ngokukhawuleza kwisikhalazo sakho iya kuba kukufundisa ukuba uqhagamshelane nomthengisi wakho. Ukukhupha oku kwaye ubonakale ulungelelanise, qha ga mshelana nomthengisi wakho kuqala. Linda ukuya kwiintsuku ezintathu ukuze uphendule ngaphambi kokuba uxhumane ne-eBay.
- Sebenzisa iiwebhusayithi ze-eBay okanye ze-PayPal, ungafowuni okanye uxoxe. Ukuba kufuneka ucele i-eBay ukuba ubuyiselwe imali okanye utshintshiselwano, ungazami ukwenza ngokubiza okanye usebenzisa inkqubo yentshukumo ye-intanethi , nokuba ngaba ukhetha "ukuthetha nomntu wangempela." Ngenxa yenkqubo yangaphakathi ye-eBay kunye nokukwazi ukusebenzisa itekisi yokuxhasa kunye nobungqina, unethuba elingcono kakhulu lokuwuthatha imali okanye ukutshintshiselana xa uyayisebenzisa usebenzisa inkqubo yewebhu.
- Musa ukwahlula iinwele malunga nokunganeliseki kwakho. Into enganelisekanga yinto enganelisekanga. Musa ukuphazamisa ibango lakho ngokuthi izinto ezinje "Ndiyathanda kakhulu, yinto nje enkulu kakhulu! Ukuba nje inkcazo yacaca ngakumbi ..." okanye "yasebenza kakuhle kwiintsuku zokuqala ezintathu, kodwa ngokukhawuleza qhekeza. " Kwimeko yokuqala, i-eBay iya kulawula ukuba unecala lokunganyanzelwanga kakuhle kwaye unetyala ngenxa yokuba ufumene into ekhangelwe kwaye uyayiphule. Kunoko, tshela "inkcazo yento ayilunganga," kuba yayingakhange ibonise ubungakanani ngokufanelekileyo, okanye "into efihliweyo," kuba nayiphi na into ephule phakathi kweentsuku zokuqala ezintathu iyona ephosakeleyo. Isitshixo kukucacisa ukuba awugcini ngokupheleleyo kwaye unelungelo, kungekhona ukuba unelisekile kwaye / okanye ukuba zombini amaqela "ahluke" ngokungalunganga.
- Yenza kucace ukuba uzimisele ukubuyisela into. Ingaba ufuna imali okanye intengiso, qinisekisa i-eBay ukuba uyavuya ukubuyisela into kumthengisi wokuqala, nangona unqwenela ukwenza njalo ngeendleko zakho-ukuthumela intlawulo kufuneka kuhlawulwe yi-eBay okanye umthengisi (ngaphandle kokuba iimfuno zentengiso zichazwe ngenye indlela, kwimeko apho kufuneka uzinikezele ukuzithobela).
- Yenza kucace ukuba uya kuthatha ityala kumkhupheli wekhadi lakho lesikweletu. Yibonisa ngokucacileyo ukuba nje ukuba i-eBay kunye / okanye i-PayPal ayikwazi ukulungisa isikhalazo sakho, uya kuphikisana nokuthengwa nomniki-khadi wakho wekhredithi , omele ulawulo lwakho.
Isikhalazo Somthengi Ngaphantsi
Khumbula njengoko uhamba ngeendlela zokukhusela umthengi ukuba umonde, ukuqina, ukukhawuleza, ukulandelelana, kunye nobugcisa zizitshixo zempumelelo yakho.
Injongo yakho kukuqinisekisa i-eBay kunye ne-PayPal ukuba ungumthengi onengqiqo, ocingayo oye wahlaselwa ngokupheleleyo kwaye ukubuyisela imali kunye / okanye utshintshiselwano kulindeleke ngokufanelekileyo kuwe.
Kubathengisi
Ukuba iingcebiso zabathengi zivezwe ngentla apha kwaye zikwenza uzive ngathi abathengi bafumana inzuzo engafanelekanga, zibuze ukuba uqhuba umkhumbi okhuselekileyo njengoshishino. Ngaba uyayiqwalasela yonke into elandelayo, enokukugcina ukhusele kwizinto ezininzi zokuhlawula iintlawulo?
- Yiba yingcali kwaye uphumelele ishishini lobugcisa. Yenza inkcazelo yakho yezinto zicacise ngokucacileyo. Zibala ngokucacileyo, zichazwe ngokukhawuleza iintlawulo, ukuthumela imali, ukubuyisela imali kunye nokutshintshiselwa kwemigaqo. Phakamisa izinto zakho ngokufanelekileyo , thumela ngokukhawuleza kunye nenombolo yokulandelela kunye ne- inshurensi (kunye nesidingo sokusayinwa ukuba ixabiso lingaphezu kwama-250), kwaye ugcine yonke le ngcaciso ngokukodwa kwiirekhodi zakho. Thengisa iimpahla ezifanelekileyo kwixabiso elifanelekileyo . Konke oku kuqinisekisa ukuba akuyiyo iphoso lakho ukuba kwaye xa umthengi enganelisekanga ngethengiselwano-kwaye ukukhululeka kokugweba kuyona nyathelo eliphambili lokuxhoma kwiholo lakho.
- Phendula unxibelelwano lomthengi ngokukhawuleza kwaye uphumelele. Ungalokothi uchithe okanye unciphise iingxaki zabathengi, ungasongela okanye uthengele umthengi, kunokuba naluphi na unxibelelwano oluzithumelayo luya kuphelisa ngokukhawuleza kwizandla ze-eBay xa kuvela ingxabano. Endaweni yoko, ngokukhawuleza nangokucacileyo ukulungisa zonke iinkxalabo kwaye ubhekisele abathengi kwingcaciso yenkcazo ekubhekiselelwe kuyo ukuze kucaciswe yonke imigaqo-nkqubo.
- Ukuphendula kubo bonke uonxibelelwano lwe-eBay ngokukhawuleza nangokwenza umsebenzi. I-eBay ibhawula nje kuphela iimpendulo ozithumelayo kodwa ukukhawuleza othumela ngazo. Faka iinkcazo zokupakisha okuhle, zonke iinombolo zokulandelela, ulwazi lomshuwalense kunye nemihla yokuthunyelwa, ukufika kunye nokunxibelelana nomthengi.
- Khangela izilwanyana ezingenangqiqo okanye uxelele iinkcukacha zentengiso. Ukuba umthengi wenza izicelo ezichasene ngokucacileyo nenkcazo yento ekuthethwa ngayo, yitsho njalo uze ubonise ibinzana elifanelekileyo. Catshulwa nayiphi na impendulo emihle okanye i-imeyli engeyona imbi efunyenwe kumthengi kwaye icacise oku njengobungqina bokwaneliseka. Ukuba kukho ikhefu phakathi komhla wokufika kwento kunye neyokuqala xa badibana nawe, tshi njalo uze ubonise ukuba umthengi angonakalise loo nto ngokwabo. Ukuba umthengi akazange adibanise nawe ngaphambi kokuba axhumane ne-eBay, okanye wayenobungcungcuthe okanye esongela ekunxibelelaneni nawe, phawula le nyaniso. Ukuba akukho nanye yale nto isebenzayo, mane ubonise ukuba umthengi ufumana ukuzisola komthengi .
- Mxelela ukuba wenze ngokuchanekileyo nangokholo oluhle. Qinisekisa i-eBay ukuba into oyithumele yona yachaneka ngokucacileyo, isebenza ngokuchanekileyo ngendlela ethembisiweyo, ifakwe kakuhle, kwaye ikhutshwe ngexesha-kwaye nokuba nayiphi na ingxaki eziye zavela kubangelwe ukuba zibangelwe ngumthumeli, kwimeko apho I-inshorensi ye-inshorensi ilandelelweyo, okanye ngumthengi, apho imeko ityala kunye nexanduva elilinganayo alikho. Qaphela ukuba uye wazisa ngokukhawuleza kunye nomthengi kwaye wenza okusemandleni akho ukukhonza abathengi ngokufanelekileyo nangokunyanisekileyo.
- Phinda uthi akusiyo iphoso lakho. Yithi ubuncinane ngokutshintshana kuwo onke amaqela ukuba awukholelwa wena okanye ishishini lakho ukuba liphosakele kulo mzekelo okanye uhlawulwe nayiphi na imali yokubuyisela okanye ezinye iindleko.
Ekupheleni kosuku, ezininzi iinkalo zolu hlobo zibangelwa ukungaphumeleli ngamacandelo omabini ngandlela-nye, nangona kunjalo kwiimeko ezinqabileyo nezizisolayo okanye elinye iqela okanye elinye lenze inkolo ekhohlakeleyo okanye akukho nanye inecala nayiphi na indlela.
Kungakhathaliseki ukuba zeziphi imeko, nangona kunjalo, ngokuqhelekileyo yinkampani enomdla kakhulu, eyamkelekileyo, echanekileyo, eqinileyo ephumelela imini - kwaye imeko-xa kuthengwa iingxabano kumthengi.