Kodwa ukuba ungakhathazeki, kukho isisombululo kuzo zonke iingxaki ezinxulumene ne-eBay.
Njengomthengi, umcimbi kunye ne-oda yakho yenzeka ngokuqhelekileyo xa loo nto ingenzi kuwe kuyo nayiphi na indlela yokuthumela ngayo (i-United States Postal Service, i-Fed EX, okanye i-UPS), okanye xa into oyifumayo ayikho njengoko umthengisi wachaza yona kwingcaciso okanye kwiifoto. Kukho amanyathelo ambalwa ongayithatha njengomthengi ukulungisa imiba, okanye ufumane imali epheleleyo okanye inxenye kumthengisi. Isibalulekileyo ukwazi isinyathelo esifanelekileyo sokuthatha nokulandela kunye nomthengisi kunye ne-eBay ukulungisa umba.
Phinda ubuyekeze uluhlu ukuze uqiniseke ukuba awuzange ulahle lutho
Ungafikelela uluhlu phantsi kweTebhu Yomlando Wokuthenga kwi-akhawunti yakho ye-eBay. Imbali yakho yokuthenga ibuyele kwiminyaka emi-2, kodwa unentsuku ezingama-45 kuphela zokuphikisa ukuthenga. Kukulungele ukulungisa nayiphi na imiba kunye nomkhiqizo ngokukhawuleza emva kokuba uyayifumana.
Khupha uluhlu uze ufunde ngokucophelela. Jonga kwakhona kwiifoto. Iimpazamo, umonakalo, okanye naziphi na iziphoso kufuneka zichazwe kwithekisi kunye nokuboniswa kwiifoto. Amaxesha amaninzi, umthengisi wenze umsebenzi wakhe ukuchaza impazamo, kodwa mhlawumbi uye wuleza ukuba uthenge kwaye ungayifundi inkcazo ngokucophelela.
Iyenzeka. Siphila ngokukhawuleza kwaye siphuthuma ihlabathi kwaye abantu bayaphuthelwa izinto. Kulungile, kukho isisombululo kuzo zonke iingxaki.
Ukuba iphoso lichazwe ngokuchanekileyo kuloluhlu, ngoko wenze ulawulo. Abaninzi abathengisi banemigaqo-mali yokubuyisela, ngoko kuyamkeleka ukuvula ingxelo xa ungafuni ukugcina loo nto. Landela amanyathelo okubuyisela into apha. Unokufuneka uhlawule umrhumo wokubuyisela, kodwa kuxhomekeke kwiindleko zento ongeyifunayo, oku kungaba yintengo encinci yokuhlawula ukufumana imali yakho yokuqala. I-eBay akunakwenzeka ukuthatha inyathelo kumthengisi okanye umlawuli ngokuthandana nomthengi ukuba umthengisi uzalise ngokucacileyo imbopheleleko yakhe ngokwemimiselo ebekwa kuloluhlu lwento. Yenza i-Chalk ukuze "inqobe enye, ulahlekelwe" kwaye uqhubeke. Ukuba awuboni nayiphi na inkcazo yenkinga ngento, qhubela phambili kwisinyathelo esilandelayo, qhagamshelana nomthengisi ngqo.
Qhagamshelana noMthengisi ngokuthe ngqo
Ngaphambi kokubiza iBay ukuba bacele ukuthatha inyathelo kumthengisi, qho ga mshelana nomthengisi ngokukhawuleza uzame ukusombulula umba. Umyalezo osheshayo ngokusebenzisa inkqubo ye-imeyli ye-eBay unokukwazi ukucacisa ukungaqondani okanye ukungavumelani ngaphandle kokubandakanya i-eBay kwisisombululo sokusombulula ingxabano kwi-intanethi.
Qinisekisa ukuba usebenzisa inkqubo yemiyalezo ye-eBay kwezi zizathu:
- Yonke into iya kubhala
- I-eBay ibona ukuba uzame ukusombulula umba
- Umthengi uya kubona ukuba udibanise nabo, njengoko i-imeyile ingathunyelwa kwifolda yabo yogaxekile ize ibonakale
- Musa ukwenza umnxeba okanye ukuthumela itekisi njenge-eBay ayiyi kufikelela kulezo ndlela zokunxibelelana kwaye ayikwazi ukuyihlolisisa incoko - iya kuba yinto echasene nomthengi
Nangona kunjalo la ma nyathelo aya kukwanela ukuzisa ingxabano kwisisombululo esanelisayo, ngamanye amaxesha amanqanaba amaninzi afunekayo. I-eBay ayithandi abathengisi abasweleyo nawuphi na ongcono kunabo abathengi-emva koko, imodeli yebhizinisi ye-eBay incike kubaxhamli abonwabileyo. Ngokunyanisekileyo, abathengisi abaninzi bafuna abathengi ukuba babe nolonwabo kuba bafuna abathengi babuye eBay kwaye bathenge izinto ezininzi.
Ukuba awunelisekile kwaye awukwazi ukuthengisa umthengisi ukuba asebenze nawe kwi-compromise okanye isisombululo, kufuneka uzive ukhululekile ukuthatha amanyathelo angaphezulu.