Uphando lubonisile ukuba abantwana abaselula abaneminyaka engama-3 ubudala banako ukufumanisa iipoti kunye nokuzibandakanya ngeemveliso-kunye nokusebenzisa iimpawu njengezibonakaliso zokuthandwa okanye impumelelo.
Yintoni ibonakala ngathi xa umthengi ebonakalisa ubuhlobo bentengiso? Ezinye zezikhombisi zi:
- Ubunokwenzeka ukuba baya kubamba iqela okanye inkampani
- Ubungakanani obuphezulu bokuthi bathenge itekisi okanye ezinye iimveliso ezisuka kumxube owenzelwa yinkampani ethile enikwe imeko yokuzikhethela
- Ithuba elihle lokuba baya kuthunyelwa kwinkampani okanye uphawu oluthabathelayo; kwaye bathambekele ekuchazeni amanqanaba aphakamileyo okwaneliseka kwabathengi ngokubhekiselele kwinqaku elithile, inkonzo okanye inkampani.
Iindlela ezi-5 zokukhuthaza ukuBambisana kweMpawu
Unokukunceda ukuphuhlisa umgangatho wabalingani kubathengi bakho ngokusebenzisa uluhlu lweendlela zokuthengisa kunye namaqhinga. Ingaba ibhizinisi elitsha okanye inkampani esekelwe ukuba ikhule isiseko sabathengi bayo, Kubalulekile ukuqonda ukuba ayikho into enokunyanzeliswa okanye eyenziweyo kwaye idinga ukutyalombela ixesha kunye nezibonelelo ukuphuhlisa umshicileli weenkampani kunye nokunyaniseka kwamakhasimende.
Nazi iindlela ezi-5 zokwenza oko kunye nokukhuthaza ubume bomnxeba:
Gcina uxhumeke kwaye Cinga ukujoliswa
Yakha uluhlu lwakho lwe-imeyile kwaye ulisebenzise ukuthetha nabathengi bakho. Yiba ngumsebenzi wokuhlaziywa kwemveliso okanye iikhuphoni zokuphromotha, kubalulekile ukugcina unxibelelana nabafowunelwa bakho ukugcina abathengi bamanje kunye nabathengi abacinga ngayo ngexabiso elibazisa lona.
Ngokuqokelela iinkcukacha ngendlela umthengi wakho asebenzisana ngayo nemveliso yakho kunye newebhusayithi, ungathumela ii-imeyile ezijoliswe kuyo kunye neentengiso ukukhonza kangcono abo bathengi kunye neemfuno zabo.
Service Customer Superstars
Ukuba unokufumana umthengi wakho ukufumanisa uphawu lwakho kunye nenkonzo yamakhasimende aphezulu, uya kudala indlela yokuzihlukanisa kunye nabakhuphiswano bakho. Abaxhasi baya kuba nokukulungele ukuhlawula ngaphezulu umkhiqizo ukuba babe negalelo elifanelekileyo leenkonzo zabathengi ngekhredithi ngaphambili. Oku kunokuthetha ukubuyisela imali elula, iimqinisekiso kwimveliso okanye nje ukuya kwinqanaba elongezelelweyo ukufezekisa ukwaneliseka kwamakhasimende. Fumana ukuba ixabiso lamakhasimende akho lithini ngokubhekiselele kwinkonzo yabathengi, kwaye wenze konke onako ukuhlangabezana nabo.
Yenza ukuthenga kulula
Ingaba yinto elula yokuhamba ngewebhusayithi okanye inombolo ye-1-800 efikelela kwi- rep rep service service rep , ukuba umthengi angathengela oko akudingayo ngaphandle kwesikhala okanye ukulibaziseka, mhlawumbi uya kuba nokuxhaswa kwenkampani yomfanekiso kunye nomnxeba we-brand . Cinga ukuba kulula kangakanani okanye kunzima kubathengi ukufumana oko bakufunayo okanye ukwenza isigqibo. Ukubonelela ngamanqaku oqha ga mshelwano kwaye ufune impendulo evela kubathengi malunga nendlela amava othengayo angenziwa ngayo ngcono.
Gcina abathengi kwiLoop
Ingaba uqalise umkhiqizo omtsha, uguqule utshintsho lombutho okanye iwebhusayithi yakho yenza ukhangelelwano olutsha, ukuqinisekisa ukuba abathengi bakho bazi malunga nokutshintsha kunokunceda ukwakha ithemba phakathi kwabathengi kunye nenkampani yakho.
Ukubonakala ngokucacileyo kunye neenjongo zakho kunye nokuthatha ixesha lokuthetha utshintsho olunokuchaphazela ulwalamano lwakho luya kunceda ekwenzeni ukuthembela kunye nokukhulisa umthamo wobunini ngokwemvelo.
Thepha kwiMandla oNxibelelwano lweNtlalo
Ukusetyenziswa kweendaba zoluntu kunokukunika ngeenzuzo ezimbalwa ezahlukeneyo:
- Unokubeka iliso kwaye uphulaphule uluntu oluku-intanethi ukuze ufunde oko abantu abakutshoyo malunga nemveliso yakho kunye nomkhwa.
- Unokusebenzisana nabathengi ngokuthe ngqo, ukwenza kube lula ukuhlakulela nokukhulisa ubudlelwane (olu lwalamano lubunzima ukuhlakulela ngeposi ngqo kunye nemikhankaso ye-imeyili kuphela.)
- Ukubonelela ngezinga eliphakamileyo lenkonzo yabathengi-nakwimimandla kawonkewonke. Abathengi banokubona ukuphuculwa kweempawu ezifanelekileyo kwaye ngokukhawuleza zijongene nezikhalazo ze-Intanethi okanye imiba yabanye.
- Sebenzisa amajelo eendaba ezentlalo njengesiqabane sakho ukuze unikeze umxholo okhethekileyo kunye nokwabelana.
- Ukuseka uqhagamshelwano olunamandla kunye nabaphulaphuli bakho kunokuthetha ukuba baya kukwabelana kunye nokusabalalisa ilizwi malunga nekhaneli yakho ngendlela efanelekileyo.
Thatha ixesha lokuzibandakanya kunye nabalandeli bakho kunye nabalandeli ngokuphendula imilayezo okanye izithuba, kwaye uthatha inxaxheba kumaqela kunye noluntu kwipulatifomu nganye. Ukubambisana nabathengi bamanje kunye nabathengi abakwiimicimbi yoluntu kunokwandisa ulwazi lwezentengiso kunye nokwenza ukuthembeka kwenkampani yakho.
Ukwakhiwa kwe-brand brand kunye nokunyaniseka kwamakhasimende kufuneka kube sisicwangciso sokuhlaselwa kwamanyathelo akho kunye nenkampani yokuthengisa. Ngokufezekisa ezi ndlela ezi-5 zokukhulisa ulwalamano, ungaba kakuhle endleleni yakho ukuba ube kwiincwadi ezilungileyo zabathengi bakho ixesha elide elizayo.