Kwiminyaka yakutshanje ezininzi iinkampani ziye zafumana ithuba lokuba yi-ISO 9000 eqinisekisiweyo. Ngamanye amaxesha le nto ingaba yinkqubo ende kunye neendleko, kodwa amashishini azimisele ukuhamba ngesatifikethi seenzuzo. Nangona kunjalo, nganye inkampani iyingqayizivele kwaye ulawulo lufanele luqwalasele ngenyameko izizathu zokuba zifuna ukuba yi-ISO 9000 eziqinisekisiweyo nokuba zeziphi iinzuzo kwi shishini.
ISatifikethi se-ISO 9000 saqala ukupapashwa ngo-1987 ngokusekelwe kwinqanaba le-BS 5750 yemigangatho eyenziwa yiBritish Standards Institute (BSI) kuma-1970. Ukususela ngo-2009, i-ISO inokuqikelela ukuba iinkampani ezingaphezu kwesigidi ziye zaqinisekiswa nge-ISO 9000, ngekota yezo zivela eChina.
Ngama-1990, iinkampani zenze iziqinisekiso ze-ISO 9000 ngezizathu ezingenakunceda ibhizinisi labo. Ukukhawuleza ukuba yi-ISO 9000 eqinisekisiwe yaqhutyelwa ngezinye iinkalo ngokungafuni ukuba yinkampani kuphela engaqinisekisiweyo. AmaFemu ayenzela isatifikethi kuba abakhuphiswano babo bekunjalo ngenxa yokuba ishishini labo liza kuphucula. Kwimozulu yezoqoqosho yangoku, iinkampani ziqwalasela ngokucophelela ukuba ngaba isatifikethi se-ISO 9000 siza kuzuza. Izizathu zokuqinisekiswa kufuneka zilinganiswe nezibonelelo eziza kuzisa.
Isizathu esikhulu sokuba inkampani iza kuqwalasela isitifiketi se-ISO 9000 yile mfuneko yelinye lamakhasimende abo okanye abathengi abanakho .
Ukuba umthengi omkhulu wenkampani wayefuna ukuba bonke abaxhasi babo baqinisekiswe ngoko kuyacaca ukuba banomdla omkhulu wokuqhuba isatifikethi se-ISO 9000. Oku kuya kuba njalo umthengi onokuthi unomfuneko ofanayo.
Esinye isizathu esibalulekileyo sokuba inkampani iqwalasele isitifiketi se-ISO 9000 kukuba iyakwazi ukuphucula ukusebenza kwenkampani.
ISO 9000 isatifikethi sinokukunceda inkampani ukuba ihlaziye kwaye ilandele iinkqubo zayo, eziza kwenza inkampani iphumelele ngakumbi.
Ukuze inkampani ibe yi-ISO 9000 eqinisekisiwe kukho imimiselo yemisebenzi ekufuneka yenziwe ngaphandle kwayo ubukhulu okanye uhlobo lwenkampani. Okokuqala kunye nokubaluleke kakhulu kule mi sebenzi kukuba kube nokuzibophelela kolawulo oluphezulu . Ngaphandle kokuba ngabaphathi abaphezulu baqhuba le nkqubo, isatifikethi se-ISO 9000 kunzima ukufezekisa. Oku kuzinikezela akufanele kube khona nje ekuqaleni kwenkqubo yokuqinisekisa, kodwa kwinqanaba ngalinye, ukunika ukhokelo nenkxaso ngendlela yekomiti yokulawula. Iinkampani ezininzi ziye zahluleka kwinkqubo yokuqinisekisa ngenxa yokungabi nenkxaso ngabaphathi abaphezulu.
Xa ulawulo luzinikele kwinkqubo yoqinisekiso ke kubaluleke kakhulu ukuqeqesha abasebenzi beenkampani kwi-ISO 9000 inkqubo. Ukusuka apho kubasebenzi abalulekileyo banokukhethwa kwaye baqeqeshwe ukuba babe ngabaphicothi-zincwadi zangaphakathi kwinkampani kwinkqubo yokuqinisekisa.
Isinyathelo esilandelayo kukulungiselela isicatshulwa somgaqo-nkqubo wekhwalithi yenkampani. Le ncwadana kufuneka ibonise iimpawu zeemfuno ze-ISO 9000 ezisebenza kwinkampani. Kubalulekile ukuqinisekisa ukuba iimfuno ziyaqondwa ngokupheleleyo ngaphambi kokuba umgaqo-nkqubo wenqanaba lomgangatho uphuhliswe.
Incwadana yomgaqo-nkqubo mgaqo-nkqubo ifanele ifake iinkqubo zokusebenza ezichonga imisebenzi ngaphakathi kwenkampani kunye nabasebenzi abanoxanduva kuloo mi sebenzi. Incwadana yekhwalithi yomgaqo-nkqubo ihlaziywa ngabaphicothi-zincwadi zangaphakathi benkampani ukuthobela imithetho ye-ISO 9000. Ukuba ukuphicothwa kuyifumana nayiphi na imiba ke amanyathelo okulungisa anokucwangciswa kunye nezilungiso ezenziwe kwiinkqubo. Emva kokuba uphicotho lwangaphakathi lufumene ukuba akukho naluphi na ulululo olufunekayo, inkampani inokukhetha umbhalisi we-ISO okanye iqumrhu loqinisekiso. Ukukhethwa kobabhalisi kubalulekile ekunciphiseni indleko ze-ISO 9000 zophicotho lwangaphandle. Ababhalisi baneendleko ezahlukileyo kwaye kuqiqeshwe ukuba inkampani ikhethe ubhalisi ngokusekelwe kwiimfuno zenkampani. Ngamanye amaxesha akudingekile ukuba kuqeshwe umbhalisi omkhulu kunabo bonke okanye abhali kakhulu xa umbhalisi wendawo anganele.
Xa inkampani iqesha umbhalisi, ngokuqhelekileyo kubandakanya ukuphicothwa kohlolo kunye nokuhlolwa kohlolo. Ukuphicothwa koPhicotho-zincwadi kukuphicothwa kokuqala okuza kwenziwa ukuba kubone ukuba inkampani iya kuphumelela ukubhaliswa. Inkampani iya kuvuma kwinkqubo yokuphicothwa kunye nombhalisi. Uphicotho lwangaphambili lwentsebenzo luyenziwa kwaye nayiphi na inyathelo lokulungisa elithathwe. Emva kokuba kungekho zenzo zohlengahlengiso, uhlolo-zincwadi luyakwenziwa. Ukuba ukuphicothwa kokuphicothwa akufaki ukukhankanya naziphi na izenzo zokulungisa, ukubhaliswa kwe-ISO kuphelile. Emva kokuba inkampani inobhaliso lwayo, umbhalisi uza kubuya malunga neenyanga ezintandathu okanye ngonyaka ukuze abone ukuba iqumrhu ligcina indlela yalo kwaye liqhubeka lihlangabezana neemfuno zomgangatho.