Uninzi lwamashishini zisebenzisa uhlobo oluthile lokuqinisekiswa kwemigangatho kwimveliso, kubavelisi bezinto ezixutywe ngumthengi kwiinkampani zophuhliso lweekhompyutha, kwaye zinokumelwa ngamasebe ahlukeneyo okanye ukwahlula okujoliswe kuphela kwimibandela yokuqinisekisa umgangatho.
Iinjongo zoQinisekiso lweMigangatho
Ngokuqinisekisa izinga lekhwalithi kwimveliso okanye iinkonzo zalo, ishishini liyakwazi ukwakha idumela elifanelekileyo lokuthembeka nokuvumelana. Oku kukhuthaza abathengi abathembekileyo kunye nokuzithemba kwishishini kwaye bancedise ukuncintisana namanye amashishini kwikarhwebo efanayo.
Imbali yoqinisekiso lweMigangatho
Iingcamango zangaphambili zokulawula umgangatho zingalandelwa emva kweMinyaka Ephakathi kunye nokunyuka kwamaqela. Ngokujoyina inhlangano yombutho, umculi unokufikelela kwinethiwekhi yokuqhagamshelana nabanye abenzi kunye nabathengisi, kwaye bazuze kwigama lenkampani elisekelwe kwimigangatho yemigangatho kwimveliso eveliswa ngamalungu ayo.
I-Revolution yezoBuchule yiletha ngokuthe ngqo ngakumbi kwizakhono zabasebenzi, kwakunye nokuchonga, kunye nokuqinisekiswa kwekhwalithi kunye nokuqinisekiswa kwekhwalithi kuqaliswe ukusungulwa kwimisebenzi ekhethekileyo eyenziwa ngabasebenzi. Ngokuqaliswa kwemveliso emininzi, imfuneko yokujonga umgangatho wezakhi eziveliswa ngamanani amaninzi abahloli abafunekayo.
Ukulawulwa kwekhwalithi ye-statistical (okanye ulawulo lwenkqubo yokubala) kwenzelwe ngeli xesha, kusetyenziswa iindlela zokunceda ukuqinisekisa ukulingana. Umxholo wanamhlanje wokuqinisekiswa kwekhwalithi wenziwa ngexesha leMfazwe Yehlabathi II xa ukuhlolwa kunye nokuvavanywa kwezimbonakalo kubalulekile kwimigudu yemfazwe.
Iimigangatho zoQinisekiso zoMgangatho weSizwe
Ngo-1947, umbutho wamazwe ngamazwe owaziwa njenge-ISO wasungulwa. I-International Organisation of Standardization yenziwe ngemibutho yemigangatho emele amazwe angaphezu kwe-100 kwaye igcina inkqubo yokuqinisekisa umgangatho wemveliso yamashishini kunye nesevisi.
I-ISO 9000 isethi yemigangatho yokuqala eyapapashwa ngo-1987 eyenzelwe ukukunceda imibutho ihlangabezane neemfuneko zomthetho kunye neemfuno zabathengi, kumgangatho wemveliso. Abavelisi kunye namashishini banokuqinisekiswa ngokuzalisekisa iimfuno ezichazwe kwi-ISO 9001. Oku kunikeza ubungqina obuzimeleyo bokunamathela komgangatho kwimigangatho yemigangatho, kunye nemibutho engaphezu kwesigidi ehlabathini lonke iqinisekisiwe nge- ISO 9001 .
Ukuqinisekiswa, ulawulo lombutho luvelisa iinjongo zokuqinisekisa umgangatho. Ezi ziququzelelwe kwimigaqo-nkqubo kunye nezikhokelo ezithile kwiinkqubo zoshishino kunye neenkqubo zokuvelisa, ngokuqhelekileyo ngoncedo lomcebisi.
Ezi zikhokelo ziphunyezwa ngumbutho, kwaye ezi nkqubo zihlolwa ukuthotyelwa kwe-ISO 9000. Iziphumo zovavanyo zichonga nayiphi na indawo ewela ngaphandle kwemigangatho kwaye ukuba intlangano ifuna ukujongana nexesha elithile. Emva kokuba imilinganiselo idibeneyo, umbutho uqinisekisiweyo.