Inkonzo yomThengi enhle ixhomekeke kuPhando lwaBathengi
Ungazi njani?
Akunjalo nje njengombuzo onomdla njengoko ubonakalayo. Amashishini amaninzi ayinayo ingqiqo ngokwenene ukuba anikezela ngokufanelekileyo inkonzo yabathengi okanye cha. Bacinga ukuba benza ngenxa yokuba abafumani izikhalazo ezininzi.
Ngoku inani lezikhalazo malunga nenkonzo yabathengi yiledi edibeneyo yeenkonzo zabathengi ezimbi. Kucacile ukuba, xa ufumana amakhasimende amaninzi ekhalaza, ishishini lakho libonelela ngeenkonzo ezimbi zabathengi.
Kodwa izikhalazo zincinci ngokwaneleyo kumsebenzi wamakhasimende.
Kukho uninzi lwabantu ngaphandle apho abayi kukhononda xa beza kwisitorethi sakho okanye bathenge into kwiwebhusayithi yakho kwaye baphathwe kakubi. Baya kuhamba kwaye bangabuyi - kwaye mhlawumbi bathethe abanye abantu abaninzi ukuba yintoni ithuba elibi leenkonzo zabathengi bakho ezinikezelweyo.
Indlela yokulinganisa ukuThengwa koMthengi
Ukufumanisa ukuba ishishini lakho linika uhlobo lwenkonzo yabathengi ofuna ukuba linikezele, kufuneka ufumane ezinye iimvo. Umbono wabasebenzi benkonzo yabathengi awuthembekiyo; Amalungu abasebenzi baya kujonga iintengiso kunye nabathengi kunye / okanye abathengi kwiingcamango zabo zobuqu, abemibala bezinto eziqhubekayo ebomini babo kunye nokulindeleke kwenkonzo yabathengi yangaphambili (ukufumana ulwazi malunga nendlela yokuqesha abasebenzi abanezakhono ezisebenzayo zabathengi beZakhono ezili-10 eziphezulu. Imisebenzi yokuThengwa kwabathengi, kunye neeNkonzo zokuThengisa kunye nabaSebenzi beeNtlanganiso zeMviwo kunye neempendulo.
Ngoko ukulinganisa kakuhle impumelelo yenkonzo yakho yabathengi, kufuneka ufumane imibono yabathengi kunye nabathengi abanakho. Emva kwakho konke, ngaba nguwe ozama ukunyusa ngokwaneleyo ukuthenga eminye imveliso yakho kunye / okanye iinkonzo kwaye uxelele abanye ukuba lunjani ukuthenga okuvela kuwe. Kodwa ungayifumana njani into abaye bayicinga ngayo ngenkonzo yabathengi?
Ukuphanda I-Customer Service yakho
1) Hlala abaphandi benkonzo yabathengi.
Abathengi bemfihlakalo baye basebenzisa ukususela ngowe-1940; umsebenzi wabo ukuba ngabathengi abaqhelekileyo baze babike ngamava abo. Ukuqesha abathengi bemfihlakalo banokukunika ingqiqo ngokwenene ukuba abathengi bakho baziva njani xa bethengisa kwivenkile yakho.
Ungabhawula abathengi bemfihlelo ngokusebenzisa inkampani yocwaningo lweemarike okanye ngeentengiso kunye nokuqeshisela abathengi bakho. Ukuba uyaziqesha, qiniseka ukuba zicacile malunga noko baya kuphanda kunye nendlela abaza kuxela ngayo iziphumo zabo ngaphambi kokuba batyelele kwindawo yakho yesitolo okanye iwebhusayithi yakho.
2) Buza abathengi ngqo.
a) Ukuphanda abaxhasi bakho kunye / okanye abathengi ngemibono yabo yindlela enye echanekileyo neyinyaniso yokufumanisa indlela inkonzo yamakhasimende akho ayilungise ngayo. Enye indlela yokwenza oku kukucela abathengi ukuba bazalise i-questionnaire malunga namava abo bathengi baninzi kunye nenkampani yakho.
Unokukhuthaza abantu ukuba bazalise uphando lweenkonzo zabathengi ngokubanika umvuzo wokwenza njalo, njengomdwebo werhafu okanye isigqebhezana sokuphuhlisa ukuba sisetyenziswe ekuthengeni kwabo okuzayo.
Iinguqulelo ze-intanethi zemibuzo yenkonzo yabathengi yindlela enhle kakhulu yokuba iinkampani zenze i-intanethi kwi-intanethi ukufumana ingxelo
Ukuba unesithuba sangaphambili sezitena, kwaye uya kufuna ukuprinta i-stack yamathenyhini enkonzo ekusebenziseni kuyo. Uphando lweenkonzo zabathengi lungathunyelwa nge-imeyile kuluhlu lweposi loshishino lwakho.
b) Ungakulibali ukuba iingxoxo zomntu kunye nabathengi ziyakwazi ukutyhila. Xa usesitokweni sakho okanye kwisayithi yomsebenzi, xhaphaza umthengi / umxhasi kwincoko malunga nenqanaba lomsebenzi wamakhasimende ayenayo. Yonke uphando lwenkonzo yamakhasimende ayifanele ukuba isesikweni; Iingxoxo ezidibeneyo zingaba yimithombo efanelekileyo yolwazi, nayo.
Nasi umzekelo wolu vavanyo lwenkonzo yabathengi ongayisebenzisa ukuze uhlolisise abathengi bakho.
Vumela loo Amehlo angaphezulu abe nguKhokelo lwenkonzo yabaThengi
Xa usuyazi ukuba inkonzo yenkampani yabathengi yakho ibanjani njengoko abathengi bakho bayibona, uya kuxhotyiswa ukuphucula.
Izikhalazo ziqala ukuphucula inkonzo embi yabathengi. Kodwa ukuba ufuna ukubonelela ngeenkonzo ezilungileyo zabathengi , kufuneka uhambe ngaphaya kokuphulaphula izikhalazo uze uphendule kubo. Ukufumanisa ukuba ngaba abathengi bakho kunye / okanye abathengi bacinga ngokwenene kuyisitshixo ekunikezeni uhlobo lwenkonzo yabathengi eya kubabuyisela.