Ayikho yonke into eyenzekayo njengoko iyacwangciswa
Ngokungafani nevenkile yendabuko, nangona kunjalo, akukho "counter counter counter" okanye "ukubuyiselwa kwemali kunye neengxoxo" kwi-eBay.
Kunoko, ukubuyiselwa kunye nokubuyiselwa kwembuyekezo kufuneka kulungelelaniswe ngokuxhumana ngokuthe ngqo phakathi komthengi kunye nomthengisi kude kube ngamaqela omabili anelisekile.
Ukulindela kunye neNkqubo zoThengisi
Naliphi na ingxoxo yokubuyiselwa kwemali okanye ukuthengisana kwi-eBay iqala ngohlu lokuthengiswa kwintengiso yomcimbi okhutshwe ngawo, eli lizwi lokugqibela "elisemthethweni" kumgaqo-mboleko wokuthengisa kunye nokutshintshiselwa kwento embuzo.
Ukuba ungumthengisi we- eBay , qaphela ukuba naluphi na uluhlu lwempahla ukucacisa ngokucacileyo inkqubo yokubuyiselwa imali kunye nokutshintshiselwa kubo bonke abathengi bento ekuthethwa ngayo. Izinto ekucingayo malunga nokupasa imiqathango kunye nemiqathango yokubuyisela imali zibandakanya nganye kwezi zinto zilandelayo:
- Ingaba kukho ixesha lokubuyisela imali? Ingakanani inani elide elizimisele ukunika abathengi ukuvavanya loo nto? Khumbula ukuphendula ingxelo yexesha lokuthumela kunye nokuqwalasela oku. Umlinganiselo wexesha eliqhelekileyo ufunda into efana neyokuthi "Imbuyiselo kufuneka icelwe zingakapheli iintsuku ezisixhenxe zokufika kwento." Qaphela ukuba uthengisa ulwazi lokulandelela iipakethi ozithumelayo ukuba ufuna ukuqiniseka ngexesha lokufika .
- Ukubuyela kwento efunekayo? Kwizinto ezixabisa kwaye ezizinzileyo izinto, ngokuqinisekileyo ufuna ukuba into ibuyiselwe kuwe ngaphambi kokuba uyibuyisele imali. Qiniseka ukukhankanya oku ukuze abathengi baqaphele ukuba zezibophelelo zabo ziya kuba ntoni xa bathenga into yakho kwaye banqume ukuba abanelisekanga ngayo.
- IRMA ifunekayo? Uninzi lwabathengi bafuna ukwazi ukuba into iyabuyiswa ngaphambi kokuba ibonakale emnyango wabo. Ukuba ngaba nguwe, qiniseka ukuba uchaze kwimimiselo yakho kunye neemeko apho umthengi ekufuneka axhumane nawe kwi-RMA (Ukubuyiswa kweMvume yeMatriki) ngaphambi kokuba athumele into emva kwakho ukuba ilindele ukubuyiselwa.
- Ngubani ohlawula ukuthunyelwa? Ngokuxhomekeke kwiindleko zokuthutha ezijikeleze into ekubhekiselele kuyo kunye nezinto ozikhethayo njengomthengisi, unokuba unqwenela ukufaka imali yokubuyisela imali yexabiso lokuqala okanye ukuthunyelwa kwakho. Cacisa oku kuluhlu lwakho lwentengiso ukwenzela ukuba abathengi baqonde uxanduva lwabo xa kuqhutyelwa ukutshiza.
- Ukubuyiselwa kwetyala kuya kubongwa njani? Ngaba ukhupha imali yokubuyisela imali okanye i-credit nje kuphela kwezinye izinto? Ngaba uthumela iimeyile okanye ubuyisele ngokuthe ngqo kwi- PayPal okanye umniki-akhawunti wakho we-akhawunti? Yonke le mibuzo ingabangela amathuba okungaxhamlaniswanga nabathengi be-antsy ukuba awuzenzi izinto ezicacileyo phambi.
Ewe, ukuba ungumthengi kunokuba ungumthengisi, ezi zinto zixhalabisayo akuzona zakho-umgaqo-mboleko uza kuwe kuwe kumthengisi ngaphandle kokukwazi ukuwuchaphazela. Nangona kunjalo, kukho izinyathelo onokuzithatha ukuze uncede inkqubo ihambe kakuhle. Funda ukuze ufumane oko bakuyo.
Inyaniso yokuqala kunye neyona nto ibalulekileyo kubathengi abanomdla wokubuyisela imali okanye ukutshintshana kukuba awukwazi ukulindeleka ngokukodwa kunokuba kunikezelwe uluhlu lwezontengiso. Ukuba uluhlu lwempahla yakho luthi akukho ukubuyiselwa kwemali phantsi kwayo nayiphi na imimiselo, akunakwenzeka ukuba ufumane nayiphi na inkxalaleko kodwa ukongeza intloko kunye nokukhungatheka.
Ukuba lakho uluhlu lwempahla luthi ufanele uhlawule ukubuyisela imbuyekezo kuyo yonke imbuyekezo, awunakwenzeka ukufumana umthengisi ukuba agqitheke-emva koko, le migaqo ikwahlu, kwaye kufuneka ukuba uyazi (kwaye wamkela) ngaphambi kokuba ucele .
Ngaloo nto, kukho iinqununu ezincinci kunye namanyathelo angenza inkqubo ihambe ngakumbi kwaye ikuncede ukuqinisekisa ukuba unelisekile kumthengisi kunye nenkqubo yokubuya ekupheleni:
- Nquma ukuba ugcina into ngokukhawuleza. Xa ufumanisa ukuthunyelwa kwento, qwa lasela, uvavanye, kwaye usebenzise into ngokukhawuleza kwindlela efunekayo ukuba wenze isigqibo sokuba ngaba ungayifuni ukuyigcina okanye awuyi kuyenza. Akukho nto eyenza ukungaxhaswa nokunganeliseki phakathi komthengi kunye nomthengisi ngaphezu kwexesha elide lokubuyiselwa imali okanye izicelo zokutshintshisana emva kokuba intetho ihanjiswe, xa sele inexesha lokunciphisa kunye / okanye ukuwa phantsi kwimeko apho yanikwa khona.
- Xhumana nomthengisi wakho ASAP ukuba ufuna ukubuyela. Musa nje ukupakisha into leyo uze uyibuyisele; abathengisi bahlala bexakeke ngeposi kwaye banenkathazo yokugcina iipakethi ezingalindelekanga ezingenazo nkcazelo. Nangona akukho RMA efunekayo, ngokuqhelekileyo ifom efanelekileyo ukudibanisa umdayisi wakho kwaye ubazise ukuba ulindele ukubuyisela into.
- Pake kakuhle kwaye uthumele ngokukhawuleza. Emva kokuba umthengisi wakho avume ukubuyela kwakho kwaye wanikezela nayiphi na imiyalelo eyongezelelweyo, unokufumana, ukupakisha into ngokukhawuleza ukuze ubuyele (ukuba into iya kubuyiselwa) kwaye uthumele ngokukhawuleza ukuze umninimzi athathe udibaniso phakathi kwesicelo sakho ukubuya kunye nephakheji ekugqibeleni ifike. Xa kunokwenzeka, faka ukushicilelwa kwoluhlu lwesithensi kumbuzo kunye nenqaku malunga nokuba wenza ntoni ukubuya-into engalunganga, ubungakanani obungalunganga, akulindelekanga, njl njl.
- Linda. Phakathi kokubuyisela ukuthumela kunye nexesha lokuba umdayisi athathe kwaye achonge into ebonakalayo evela kuwe, inokuthatha ukususela iintsuku ukuya kwiveki okanye ezimbini ukuba umthengisi aqale inkqubo yokubuyisela imali okanye yokubuyisela. Ukuba ukubuyiselwa imali kusemisebenzini, inkqubo yokubuyisela imali kuwe okanye ukuthumela isheke ingongeza enye intsuku okanye kwiveki kwinkqubo. Ukuba unenkxalabo malunga nesimo sokubuyela kwakho, qha ga mshelana nomthengisi wakho, kodwa ube nesidima kwaye ube nesigulane, kunokuba ucinge ukuba into ehambileyo.
- Musa ukuhamba emanzini angalunganga. Musa ukwenza impazamo yokuqala ukubuyisela imali yakho, ukubuya, okanye ukutshintshana isicelo kunye nosongelo. Cinga ngomyalezo onjengale:
"Andiyithobeli ngokupheleleyo le nto, kwaye ndifuna ukuba ndibuyele imali ngokukhawuleza. Ndayifaka ingxabano ye-eBay kwaye ndiya kuphikisana nalomniki wam credit card kusasa. Ndilindele i-ASAP yokubuyisela. "
Xa umthengisi ufumana umyalezo onjena, akunakunceda ukukunceda. Okokuqala, abaxhomekeke ekunxibelelana nawe nonke, kuba banokubona ukuba akunakuba ngamava amnandi. Okungakumbi ukuya kwinqanaba, banesizathu sokukholelwa ukuba uqalile ukuphikisana ne-eBay kunye nomniki wekhadi lesikweletu. Kukho nawuphi na umzekelo, kuthetha ukuba abayi kukunika imali yokubuyiselwa imali xa uthe wafaka iingxabano, ukuba ugweme ngokuphindaphindiweyo ukubuyiselwa kwemali ephindwe kabini. Endaweni yoko, zama enye into kule migca:
"Mthengisi othandekayo, Siyabonga ngokuthumela into ngokukhawuleza. Ndiyifumene kwaye ngelishwa sinqume ukuba andinelisekanga ngokuthenga kwaye ndenjongo yokuyibuyisela imali yokubuyisela imali. Nceda unikeze imiyalelo engayenza ngayo le nto. Siyabonga kwakhona, uMthengi. "
Ingongoma yile: xa kuthengwa, njengokuba umthengi unomlinganiselo othile kwintengiselwano yomthengisi-kwaye ukuthabatha umthengisi kuhamba ixesha elide ekufumaneni ukuba kukunike oko ufuna, okungakumbi kunokuba wenze bafuna ukufihla kuwe.
Nangona wenza konke "okulungileyo" njengomthengi, akukho siqinisekiso sokuba umthengisi uya kuvuma ukubuyiselwa imali okanye utshintshiselwano xa engekho mthethweni onyanzelekile ukubonelela. Ukuba uvakalelwa kukuba ubanjwe phakathi kwedwala kunye nendawo ekhuni, kusenokuba yinto yokucinga malunga nokunciphisa into onokuyenza kunye nomthengisi wakho. Funda ukuze ufumane okungakumbi.
Ingaba ungumthengi okanye umdayisi, ungabanjwa ngombono wokuthi imithetho iyimfuneko kwaye akukho ngxoxo inokwenzeka. Nangona ngokwemiqathango yoluhlu lwezontengiso, iinguqu zinokuthi zenziwe ngamanye amaqela ukuba ngaba utshintsho luvunyelwene. Phakathi kweentlobo ezininzi zokungqubuzana ezinokuthi zenzeke:
- Ukubuyiselwa kwemali okanye ukutshintshana. Ukubuyiselwa kwemali kunye nokutshintshisana kukuxhatshazo oluqhelekileyo olwenziweyo xa umthengi nomthengisi bengavumelani nokuba ingaba into ayilunganga okanye ayinayo okanye ngubani ophethe uxanduva lwezinto ezithintekayo kumthengi. Kunokuba ubuyisele imali yonke yokuthenga, umthengisi unokubuyisela inxalenye ethile evunyelweneyo okanye uthumele into ethile. Nokuba i-PayPal yenza ukubuyisela okuyingenakwenzeka; xa ukhupha imali ngokubuyisela isixhobo sokubuyisela imali njengomthengisi we-PayPal, ucelwa ukuba ucacise ukuba imali iya kubuyiselwa.
- Ngaphambi kokutshintsha. Ukuba ungumthengisi othembekileyo okanye ukholelwa ukuba usebenzisana nomthengi onokuthenjwa, unokunikezela ngokutshintshwa kokutshintshwa kwangaphambili, okusoloko kunelisayo kubathengi abaxinzelelwe ixesha. Ngaphambi kokutshintshiselwa, uthumela into entsha (ngamanye amaxesha kunye nentlawulo encinane yentlawulo ehlawulwa ngumthengi) kwaye xa umthengi efumana kwaye enelisekile yiyo, abuyisela okokuqala, engasenelisekanga (kwaye, ukuba idiphozithi yenziwe, kubuyisela xa i-original ifunyenwe kubo). Ukuba ungumthengi unikezela utshintshiselwano kwangaphambili, qiniseka ukuba ungadonsa iinyawo zakho ngokubuyisa into endala-ukwenza oko kukukwenza ubuqhetseba sakho!
- Iitaliti, ukulungiswa, okanye ixabiso longeza. Ukuba imali yokubuyiselwa kwemali ingekho kumbuzo kwaye ukutshintshiselana ngokupheleleyo akunakwenzeka, ezinye iindlela zokusombulula ukungafani ngokuqhelekileyo ziya kudlala. Umthengi kunye nomthengisi angavuma ukubuyisela into yekhredithi, ukuzama iindleko zomthengisi okanye kwiindleko ezabelwana ngazo ukulungiselela ukulungiswa, okanye umdayisi anganceda ukuba athumele izinto ezongezelelweyo zezinto ezixabisekileyo, umzekelo-ukwandisa ukwaneliseka komthengi.
Nangona iindleko ezininzi ziqhubeka ngaphandle kwemfuneko yokwehliswa, ukuba ubandakanyekile ekubuyiselweni kwemali okanye ukutshintshiselana nomthengi okanye umdayisi obonakala ngathi ungumngcipheko, unganqikazi ubuncinci ukuba uchaze ezinye zezo zinto ziyeke yengxabano.
Xa Zonke ezinye zihluleka
Ukuba ungumthengi, ovakalelwa ngathi uphathwa ngokungafanelekanga xa zonke izinto zingaphumeleli ngokubhekiselele kumthengisi wakho, unakho ukufaka impikiswano kunye ne-eBay okanye umniki-khadi wakho wekhadi. Elinye iqela liza kuthabatha amanyathelo okuphanda le ngxaki, fumana uhlangothi lomthengisi webali, kwaye ekugqibeleni likhuphe "isigwebo" esithandayo umthengi okanye umthengisi, emva koko imali iya kubuyiselwa okanye ayiyi kubuya.
Qaphela, ke, ukuba lo luhlobo "lwenyukliya yokukhetha" kwingxabano. Xa usuhambe kule ndlela, umthengisi akanakwenzeka ukuthetha nawe ngaphandle ngaphandle kweqela oye wafaka nalo mbambano. Ukufakela ingxabano kuya kuphelisa ngokugqithiseleyo ingxoxo "yobuhlobo", ngoko ucofe zonke ezinye iindlela ozikhethayo kuqala.