Kutheni i-Your Failure Yokubuyiswa kweeNkcazo zokuPhepha ziBaluleke kangaka

Indlela Olungisa ngayo iimpazamo Unokuguqula abathengi abaxhamlileyo kwii-Customers Customers

Kungakhathaliseki ukuba umthengisi wenziwa njani kumthengi wakhe , ngamanye amaxesha kuzo zonke iimpazamo zendawo yokuthengisa ziya kwenzeka. Izinto ezilindelekileyo aziyi kufikelela kunye kwaye abathengi baya kudana. Kule mizuzu, abathengi banenkathalo encinane malunga nokuba kutheni kwenzekayo kwaye ngaphezulu malunga nendlela wena nabasebenzi bakho abaphatha ngayo le meko, okanye yintoni eyaziwa ngokuba yimpendulo yokungaphumeleli kwamakhasimende kunye nesicwangciso sokubuyisela.

Kwaye ukulungisa ingxaki iyingxenye yesicwangciso kuphela.

Ukunikezelwa kweNkonzo yoMthengi ukuPhepha nokuphendula

Indlela oyifumana ngayo kwimpazamo yakho ingenza okanye iphule ubuhlobo bakho nomthengi wakho. Akukhona nje ukulungisa ingxaki, kodwa indlela olungisa ngayo. Impendulo yokusilela umthengi oqinileyo yinkqubo engcono kakhulu yokunyaniseka kwamakhasimende apho nayiphi na inhlangano yokuthengisa ingaba nayo.

Le mibutho yokuthengisa exabisa ngokwenene ukwaneliseka kwamakhasimende ilungiselela abaqeshwa ngeendlela zokubuyisela iinkonzo ezibandakanya impendulo yokungaphumeleli ngokukhawuleza nefanelekileyo. Amasu amahle okubuyisela inkonzo angalungisa amaphutha, ukulungisa ubudlelwane kunye nokwakha ithemba. Iimpendulo ezimbi kakhulu ziya kubangelwa ukulahleka kwabo babini abathengi kunye nodumo lwegama. Iintengiso zokuthengisa kunye nevenkile yokutya kwi-"Best Best Customer," '"Ininzi ehloniphekileyo," kwaye "Izintlu ezibaluleke kakhulu" yilezo abathengi abanokuzithemba ukwenza izinto kakuhle xa izinto zihamba kakuhle.

Umzekelo woBomi woBomi beMandla okuPhelelwa kweNtloko enkulu

Enye yeevenkile zokutyela eziqhelekileyo yiConer Bakery. I-sandwich / isobho / isaladi yokutya yokutya ehamba ngokukhawuleza njengokutya okukhawulezayo, kodwa ngokukhetha imenyu okwenene nokutsha. Ndiye kwiindawo ezininzi zokutyela kwiindawo ezingaphezu kweyodwa, kwaye ngaphandle kwe-Wi-Fi ekhululekile eyenza ukuba kube lula ukuhamba kwamasango okudla, yinto esemgangathweni yeConer Bakery food, ukuhambelana kweMigca yeBakery menu, kwaye inkonzo ephakamileyo apha ngasentla, yandichukumisa kakhulu.

Kodwa ngelinye ilanga, ndayeka kwindawo yokudlela yasebhakabhakeni ekuMbingelelo endleleni eya ekhaya ukuze ndibambe isidlo sangokuhlwa kunokuba ndihlale kwixesha lokuhamba ngehora. Ndayala i-sandwich yeqanda ekhethiweyo ukusuka kwimenyu yabo yasemini kunye nangona (ngelo xesha) bekungabi yindawo yokutya yasekuseni yonke yendawo, abazange badibanise ukuthobela isicelo sam. Xa idilesi yam ihanjiswa, nangona kunjalo, kukho izinto kwi sandwich yam engingazange ndayilungise. Ngokukhawuleza xa ndabuyela etafuleni ngesitya sam ngesandla, ngaphambi kokuba ndithe nantoni na, u-casher, uMonica, wathi, "Awufunanga ham!"

Abapheki bamele benze into yokutya kwasekuseni ngexesha elingafanelekanga, ngoku bekufuneka bawenze kabini kumthengi ofanayo. Kungekudala emva koko, uMonica wenyuka waya etafileni yam ngesitsha esitsha esitshisayo esitshisayo kwelinye icala kunye ne-hunk enkulu yekhekhe yam khekhelethi endiyithandayo ngakwelinye icala. (Ngaphandle kokuba nobungane, ngokucacileyo, abasebenzi beBakery bangama-psychic!)

Oku kwenzeka emva koko yinto endiyithandanga ngayo njengomthengi. UMonica wathi, "Ndiyaxolisa ngokuxuba." Akukho zizathu. Akukho zizathu. Akukho nzame yokwenza ndiziva ndinezono ngenxa yohlobo lwam olungavamile. UMonica wenza uxolo, lucolise ngokunyanisekileyo, wamomotheka, waza wahamba. Imizuzu emihlanu kamva umphathi wenyuka waya wathi, "Yintoni i sandwich yakho entsha?" Ngomlomo wam ugcwele, ndagxotha kwaye ndatsho ngelixa wathi, "Uxolo ngolokuqala."

Kutheni kutheni ukukhubazeka kweNkqubo yokuPhathiswa kweSicwangciso seMisebenzi

Amava am kwiConer Bakery afana nokuthatha iNkonzo yokuPhinda 101 neF.D. Inqanaba lokubuyisela inkonzo ngexesha elifanayo. Akunjalo neCasher yeBakery okanye iConer Bakery manager, wenza nantoni na engavamile. Kodwa ngokwenene, kwakungekho imeko engavamile. Ngenxa yokuba ngokucacileyo babezibophezele ngokucacileyo kumava omthengi kunye nesicwangciso sokubuyiswa kwenkonzo, bakwazi ukukhusela ukungaphumeleli komntwana ukuba abe yintsebenziswano enkulu-inzima.

Kubonakala ngathi kunengqiqo, kodwa njengokuba kunjalo njalo kwishishini, ngenxa yokuba liqondakala, ayithethi ukuba iqondwa ngokuqhelekileyo okanye isebenza ngokuqhelekileyo.

Ndiye ndafumana ukungaphumeleli kwenkonzo enkulu kwabanye abathengisi abangazange banelisekile. Ukuba ngaba abasebenzi baqeqeshiwe okanye bavunyelwe okanye bakhuthazwa ukuba baphendule ukuhluleka kwenkonzo ngendlela eya kubenciphisa umonakalo owenziwe ngumthengi, umonakalo omncinci wawungeke wanda kwimeko ephezulu.

Ngaphantsi

Kulo thuba lamakhasimende abaphendula ngokungahambi kakuhle-ukulungelelanisa, iqela le-Corner Bakery linikezela ukubuyiswa kwenkonzo kunye nelizwi eliqinile. Ngokwenza njalo aba baqeshwa banikezela kwisithembiso seBonery brand brand. Enoba babezimisele ukwenza okanye cha, banginika isizathu esitsha sokuhlaziywa kunye neConer Bakery chain chain xa ndikwazi ukucatshukiswa okanye ukucima.

Yiyiphi imilinganiselo yempumelelo ekupheleni komhla wokuthengisa? Ukuthengisa? Inani leentengiselwano? Kanjalo. Kodwa ngaba ngamanani amaxesha unikezela umthengi isizathu esitsha sokuchukumiseka? Kuthiwani ngamanani amaxesha oguqula umntu kumthengi othembekileyo? Ngoku iinjongo apho nawuphi na umthengi angafumana emva.