I-Etiquette yezoBuchule beTeknolo yeTele
7 kwi-Hold Do
- Ngaba ubingelela umnxeba ngokuzenzekelayo okanye usebenzise ukubingelela kwenkampani yakho (isithi "Siyabonga ngokubiza." NguJim Bucki.) Ndingakunceda njani? ").
- Yilinde ikhefu kwingxoxo ukuba ubaxelele ukuba uya kubamba.
- Chaza isizathu sokubamba.
- Batshele ukuba uza kubuya kwifowuni yabo ngomzuzu.
- Ukuxolisa ngenxa yokuphazamiseka okanye ukubulela umnxebi ukuba ubambe xa ubuyela kumfowni.
- Thatha inombolo yomnxeba yomntu uze ubabize kwakhona ukuba uya kuba ngaphezu kwemizuzwana engama-60. ukusuka kwifowuni okanye kufuneka ubenze babambe kwakhona.
- Sebenzisa igama lomnxeba rhoqo ukudibanisa uxhumo lomntu kumnxeli.
5 kwi-Hold Don't
- Musa ukuphazamisa ifowuni ukuyibeka.
- Musa ukuwashiya ukubamba ngaphezulu kweminithi.
- Ungawafaki ngokuphindaphindiweyo ngamaxesha amaninzi kwifowuni enye.
- Musa ukuzifowunela; ubabiza kwakhona.
- Musa ukuziphatha kakubi-kungakhathaliseki ukuba buhlungu kangakanani umthengi.
2 Isibonelo seNkokeli-Faka ukubeka umnxebi kwi-Hold
- "Mnu Smith, ngaba uncede ugcine xa ndifumana ifayile yakho?" {pause for response} "Ndiyabonga, ndiza kubuya ngomzuzu." {umnxebi ophethe} "Ndiyabonga ngokubamba uMnu Smith. Ndiyakunceda ngoku ..."
- "Nks. Jones, ndiya kuhlola ukuba ngaba uMnu. Johnson ufumanekile ukuba athathe ifowuni yakho. {pause for response} "Ndiyabonga, ndiya kubuya." {umnxebi ophethe} "Ndiyaxolisa ngenxa yokuphazamiseka." UMnu. Johnson akafumaneki ngoku ngoku.
Ngaba ufuna ukuqeda ifowuni?
Emva kokuba uthathe ifowuni kukho izizathu ezininzi ukuba unokufuna ukuphelisa umnxeba umnxeba.
Eyona nto ixhaphakileyo yiyo "umlomo odelelekileyo othethayo" ochitha ixesha lakho. Esinye isizathu, kodwa esingaphantsi komntu umnxeba usebenzisa ulwimi oluhlaselayo, olusongelayo okanye olubi. Kulo mzekelo, kufuneka uqhagamshelane nomgaqo-nkqubo weenkampani kunye neenkqubo malunga nendlela yokusingatha le meko ukuze uphephe nayiphi na imivuzo yomthetho. Funda iindlela zokuphelisa umnxeba umnxeba, apha.