Ulawulo loMgangatho luyingxenye ebalulekileyo yokunikezela kunye neSAP
Ulawulo loLawulo (Quality Management) (QM) luyingxenye ebalulekileyo yoxanduva lokubonelela kunye nemisebenzi yolungiselelo kunye neenkqubo ze- SAP .
Ihlanganiswe ngokugcwele kunye nezixhobo ezibandakanya:
- Ulawulo lweMpahla (MM)
- Isondlo sokuTyala (PM)
- Cwangciso soPhuhliso (PP)
Ukulawulwa kobaluleka kubalulekile kwendawo yokugcina impahla, ukuhlola izinto ezingenayo njengoko zifika kwiziko kunye nemisebenzi yokuvelisa, apho umgangatho wezinto ezenziwa kwinkqubo ihlolwe ngexesha lokuvelisa kwaye iimpahla ezigqityiweyo zihlolwa phambi kokuba zifike kwindawo yokugcina impahla.
Ulawulo lweMigangatho
Imodyuli ye-QM iquka indawo ezintathu ezihlukeneyo:
- Cwangciso
- Izaziso
- Uhlolo
Umsebenzi wokucwangcisa umgangatho uvumela isebe lakho lobulunga ukuba licebise ukuhlolwa kokufumana iimpahla ezivela kubathengisi kunye nemveliso, ukusebenza kwenkqubo kunye nokuthunyelwa kwempahla. Isaziso sobulunga singasetyenziselwa ukucela isenzo sokuba sisithathwe liSebe eliphezulu.
Oku kunokuba kuhlolwe ingxaki yangaphakathi, umba kunye nezinto ezivela kumthengisi okanye isikhalazo somthengi . Uhlolo lomgangatho luhlolo lokuhlola ngokomzimba usebenzisa izicatshulwa ezichazwe ekucwangcisweni komgangatho.
Cwangciso
Kwi-SAP izicwangciso zokuhlola iimgangatho zichaza indlela into ekufuneka ihlolwe ngayo. Esi sicwangciso sichaza nendlela ukuhlolwa kuyenzeka ngayo, iimpawu eziza kuhlolwa kunye nazo zonke izixhobo zokuhlola ezifunekayo ukuze zihlolwe.
Isicwangciso sokuhlola siyinxalenye ebalulekileyo kwinkqubo yokucwangcisa i-QM. Isicwangciso sicacisa ukuba zeziphi iimpawu zento ekufuneka zihlolwe kuyo kwaye ziphi na izixhobo zokuvavanya ezifunekayo ukuhlolwa.
Izaziso
Isaziso sekhwalithi sirekhoda ingxaki enokuthi iboniswe ngumthengi malunga nomkhiqizo oveliswa yinkampani yakho okanye yinkampani yakho ngokumelene nemveliso yomthengisi.
Isaziso sinokuphakanyiswa ngaphakathi ngaphakathi ukunika ingxaki esemgangathweni evezwe kumgca wokuvelisa okanye kwindawo ethile kwiziko.
Unokwabela isaziso somgangatho kwi-order ye-QM esele ikhona ukuze udale umyalelo omtsha wesaziso esithile.
Uhlolo
Uhlolo lwekhwalithi luyenzeka xa umntu othile kwisebe lekhwalithi ehlola into ethile njengoko ichongiwe ukusebenza komsebenzi wokuhlola.
Uhlolo lusekelwe kwinqanaba lokuhlola okanye enye, apho kuninzi isicelo sokuhlola into ethile. Inkatho yokuhlola ingadalwa ngesandla ngumsebenzisi okanye ngokuzenzekelayo ngeSAP system. Kukho ininzi yeziganeko ezingabangela ukuhlolwa okuzenzekelayo.
Inkoliso yokujonga amaninzi iqhutyelwa ngokuzenzekelayo ngokuhamba kwezinto eziphathekayo, ezifana nokufumana iimpahla okanye umthwalo wempahla. Kodwa ezinye iziganeko ezifana nokudalwa okanye ukukhululwa komyalelo wokuvelisa, ukuveliswa kokudilizelwa, okanye ukudluliselwa kwesitokethi kwindawo yokugcina.
Ukusebenza kwamashishini okuhlola kuvumela ukuhlolwa kwemveliso kwindawo yokugcina impahla . Imveliso ingaba ngumveliso ogqityiweyo, izinto eziphathekayo, okanye isiqwenga sezixhobo ezisetyenziswe kwisibonelelo. Xa ukuhlolwa kwenziwa, iziphumo zohlolo kufuneka zirekhodwe nganye kwiimpawu zokuhlola.
Inkatho yokuhlolwa ingamkelwa njengokuba yinyamezelo okanye inganqatshwa ukuba uhlolo lufumanisa ukuba iziphumo azifikeleli iinkcukacha ezimiselweyo ezithile.
Xa ukuhlolwa kuphelile kwinqanaba lokuhlola, isigqibo sokusetyenziswa singenziwa malunga nokuba ngaba loo nto iyakwamkelwa okanye iyanqatshwa. Emva kokuba isebe lobulunga lenze isigqibo sokusetyenziswa ukuhlolwa kuvaliwe.
Ukubika
I-SAP inika inani leengxelo kwiqela lolawulo lomgangatho. Ingxelo yeempembelelo zezinto ezingabonakaliyo ingabonisa inani lexesha eliye lenziwe kwindawo ephosakeleyo. Ingxelo ye-defect report ibonisa ubungakanani bezinto ezingaphumeleli ngumthengisi.
Ngokuhlolisisa inkcitho yokufumana iimpahla zamarisidi, isebe eliyimgangatho linokubonisa abadayisi abanikezela izinto abaye bahluleka ukuhlola. Ingxelo yempembelelo yabathengi ibonisa iimpembelelo ezifunyenwe ekuhloleni ukuhanjiswa okugqithisiweyo.
Oku kubalulekile njengoko kunokukunceda ukufumana iziphene zixazululwe eziza kuphucula ukwaneliseka kwamakhasimende kunye nenkonzo yabathengi.
Eli nqaku le-SAP yoLawulo loLungiso liye lahlaziywa nguMhloli weCandelo loLondolozo kunye neNcediso yeGesi W. Marion ye-Balance.