Uninzi lwabantu abasasebenzisa i-mindset ye-mindset bhekise kwi-voicemail njengesiphelo sokufa. Bathi ngokwabo, "Hayi kakuhle, ndinokushiya umyalezo kunye nethemba lokuba undibizele."
Oku akuze kwenzeke, kwaye siyazi. Kodwa sihlala sikhululekile ukuba singabi ncokola nomnye umntu, ukuba sishiye umyalezo nangoko. Siyakuphepha ukujongana nempendulo engafanelekanga komnye umntu kwaye siyakuphepha ukufumana umngeni kumntu owamkelayo.
Ngethuba lokuphela komhla, sinokuvakalelwa kukuba sidlale "umdlalo wamanani" kwaye senza ezininzi iifowuni. Kodwa umkhiqizo wethu uye wancinci. Kwaye ngokugqithiseleyo ixesha elingasenza sizive sisicasuliwe ngamava ethu ngefowuni.
Ukuphindwa kwakhona
Ngendlela entsha yokubiza ngokubanda, i-voicemail yithuba lokufumana. Usikhokela ngaphaya komnqopho oqhelekileyo, kwaye kuba yindawo yokuqala ukuba uqale inkqubo yokufumana umntu ozama ukumnxibelelana naye.
Injongo yethu ayiyikuphishekela abantu ukuba bathengise kule ndlela entsha yokubiza okubandayo. Kukukufumanisa inyaniso yeemeko zabo kwaye ukulungelelana nesiphumo, nokuba ngaba "yebo" okanye "cha."
Ngoko sinokuqala ukuziva sikhululekile ukushaya "0" xa sifumana i-voicemail yomntu. Ngenxa yokuba sinawo ithuba lokubuyela kumntu owamkelekileyo kwaye siqale ingxoxo ngokusekelwe kukucela uncedo.
Ingxoxo yeSampula
"Hayi, mhlawumbi unokunceda ungeyesibili? Ndizama ukumbamba uMike kwaye ndifumana i-voicemail yakhe. Ngaba uya kwenzeka ukuba uyazi ukuba usesemini, okanye eholide, okanye kwintlanganiso nayiphi na ithuba? "
Apha, awufunanga nje ukufumana uMike. Kwaye unika izicombululo zokufumana uMike. Oku kunceda umntu owamkelayo ukuba abe nxalenye yengxaki yokusombulula iingxaki.
Umntu owamkelwayo unokunikela ngesinye sezimpendulo ezimbini. Eyokuqala kukuba, "Ewe, entlanganisweni (okanye ngesidlo sasemini okanye kwiholide) kwaye andiqinisekanga ukuba uza kubuya nini edeskini yakhe."
Le mpendulo isanda kukunika ulwazi oluthe baninzi kunokuba ungayenza ukuba ushiye nje i-voicemail. Ngoku uyazi ukuba umnxibelelwano wakho ohlala kuyo ngexesha langempela kwaye unokukubiza kwakhona ngexesha elifanelekileyo.
Impendulo yesibini ithi, "Hayi, andiyazi ukuba ungaphi." Kule meko, ubuya kuthi, "Le nto ayiyinkinga ..." Le ngxelo engundoqo ecacileyo iyahlukana naluphi na uxinzelelo olunokwenzeka ukuba ummkeleli unokuziva ukukwazi ukuphendula umbuzo wakho.
Uyakwazi uqhubeke no, "Ngaba uya kwenzeka ukuba ukwazi umntu ophethe idesksi okanye i-ofisi yakhe kufuphi naye okanye osebenza kwindawo yakhe onokukwazi ukuba ungaphi na?" Kwakhona, unika elinye ithuba lokusombulula ingxaki. Kwiimeko ezininzi, ummkeleli uya kukudlulisela kumntu oqhagamshelana naye onokukunceda ukwazi ukuba uya kuphi.
Umntu owamkelwayo unokuphendula kwakhona, "Hayi, andiyazi na umntu kwindawo yakhe." Uthi ke, "Ayiyinkinga ..." kwaye unikezele, "Ngaba unokwenzeka ukuba ube nenkqubo yobuhedeni okanye inombolo yefowuni yakhe nayiphi ithuba? "
Ukuba i-receptionist iyaphendula, "Siyaxolisa, asinabo," ngoko ke ungathi, "Ndiyabonga kakhulu. Ndiyayixabisa kakhulu uncedo lwakho. Emva koko xhoma, uphinde ubuyele kwakhona ngenye ixesha.
Ingaba imbono yokuba ngabaxhasi abathintekayo okanye ababizayo kwifowuni yabo yenza ukuba isisu sakho siqine?
Ngaba ucinga ukuba awukwazi ukutshisa abantu befowuni ngaloo ndlela kuba banokukukhanyela?
Ukwesaba kukulindeleke kuphela ukuba i-ajenda yakho kukuthengisa into ethile kumntu. Ngamanye amagama, ukuba usasebenzisa ingqondo yokuthengisa yemveli. Kodwa xa uqonda into entsha yokubanda kubanda, uya kuziva ukhululekile ukubiza umntu, nayiphi na ixesha, usebenzisa nayiphi na indlela.
Ukugxila kweKlayenti
Ngethuba nje uneminyaka eyi-100 egxininise kwilizwe lakho labathengi , uya kubona ukuba abantu baya kukumkela. Ungakwazi ukuhamba ngokubanzi kuyo yonke intlangano kunye nohlobo lwencoko yababhaliweyo echazwe ngasentla kuba ufuna uncedo ngendlela ekhululekile kwaye ungaze ubeke nabani na kwindawo.
Masithi ukuba iinzame zakho zokufumana uqhagamshelwano lwakho ngale ndlela zihluleka. Ngelo xesha, unokushiya i-voicemail, kodwa kufuneka kube yinto yakho yokugqibela.
Nasi umzekelo wefowuni yefowuni yokubiza efudumele:
"Sawubona uYohane, mhlawumbi unokunceda ungeyesibili? Andiqinisekanga ukuba ungumntu ofanelekileyo okanye akunjalo, kodwa ndizama ukufikelela kumntu onoxanduva lokubika iingxaki malunga neenvoyisi ezingakhokhelwa. Igama lam nguJohn Edwards, inamba yam ... "
Zama ngale ndlela yokusondela kwimeko yeemail-imeyile, kwaye uya kumangaliswa kwaye ujabule ngokuphindaphindiweyo kuba ngumgwaqo omkhulu endaweni yokufa.